Delivery and Tracking

📩 Delivery & Tracking Information

You can check any information of country specific delays and disruptions here


Where do you ship from?
All orders are packed and dispatched from Australia 🇩đŸ‡ș


⏱ How long will it take for my order to arrive?

Delivery times vary depending on location and whether your item is in stock or a preorder.

  • In-stock items: Please allow up to 7 business days for dispatch, depending on workload. If this changes or there are delays, I will either mention it on the website, or if it is only you who are affected, will email you with an update. 

  • Preorders: These have varying production timelines which will be updated frequently on your specific preorder update page (linked in your confirmation email).

You can view general Australia Post delivery estimates for your country here:
👉 Australia Post International Delivery Times
👉 Australia Post Domestic Delivery Times

Estimated Shipping Times:

🇩đŸ‡ș Australia

  • Express: 1–3 Business Days

  • Standard: 2–5 Business Days


đŸ‡ș🇾 United States
Express
‱ West Coast: 3–4 business days
‱ Central: 4–5 business days
‱ East Coast: 5–7 business days

Standard
‱ West Coast: 7–10 business days
‱ Central: 8–12 business days
‱ East Coast: 12–17 business days


🇬🇧 UK & đŸ‡ȘđŸ‡ș Europe
Please note: Italy may experience additional delays (up to 4+ weeks) due to internal strikes, these are out of my control and are specific to Italy's post system only.

Express
‱ UK: 3–6 business days
‱ EU: 5–8 business days

Standard
‱ UK: 7–12 business days
‱ EU: 12–15 business days


đŸ‡ŻđŸ‡”đŸ‡°đŸ‡·đŸ‡žđŸ‡Ź Asia Pacific (Japan, South Korea, Singapore, Malaysia)

  • Express: 3–6 business days

  • Standard: 5–10 business days


🇳🇿 New Zealand

  • Express: 3–6 business days

  • Standard: 5–10 business days


🛃 Customs Fees & Duties (Important):
All international orders may be subject to customs fees, taxes, or import duties in your country. These charges are determined by your local customs authority and are the responsibility of the buyer. I cannot control or cover these fees, and packages may be held until they are paid.

To help avoid surprises, check your country’s customs threshold before placing an order.


🔍 Can I track my order?
Yes! Once your order has shipped, you'll receive a tracking number via email.
If your tracking hasn’t updated after a reasonable time please reach out to me ASAP at help@seoulsessionsco.com so I can investigate and escalate with AusPost or the relevant courier.


🚚 Do you offer free shipping?
Right now, I don’t offer free shipping, but here’s why:
As a small business, I partner with Australia Post to offer heavily discounted shipping, and I pass those savings directly on to you. Offering free shipping is something I would love to do as I grow, but at this stage, it's not financially viable, especially as the partnership itself is costly to even be eligable.

That said, I often include free bonus items, loyalty rewards, and packing upgrades as a thank you 💖