Group Order Guide

Seoul Sessions is more than happy to assist in all items being apart of a Group Order.

How do Group Orders work? 


Group Orders (GOs) are a fantastic way for fans to collectively purchase merchandise, reducing individual costs and ensuring access to exclusive items. Here's how you can participate:

What is a Group Order?

A Group Order involves a coordinator, often referred to as a Group Order Manager (GOM), who consolidates individual orders into a single bulk purchase. This approach minimizes shipping fees and can provide access to items that might be challenging to obtain individually.

How to Participate in a Group Order:

  1. Find a Group Order:

    • Look for announcements on social media platforms, fan communities, or our official channels where GOMs promote upcoming group orders.

  2. Join the Group Order:

    • Express your interest by contacting the GOM and providing necessary details such as the items you wish to purchase and your contact information.

  3. Make Payment:

    • Follow the GOM's instructions regarding payment methods and deadlines. Payments are typically collected upfront to cover the cost of items and initial shipping.

  4. Wait for Updates:

    • The GOM will place the bulk order and keep participants informed about the order status, shipping progress, and any unforeseen delays.

  5. Receive Your Items:

    • Once the GOM receives the bulk shipment, they will distribute individual items to participants, either through local meet-ups or secondary shipping.

Benefits of Joining a Group Order:

  • Cost Savings:

    • Share international shipping fees among participants, reducing individual expenses.

  • Access to Exclusive Items:

    • Obtain merchandise that may be limited or unavailable in your region.

  • Community Engagement:

    • Connect with fellow fans who share similar interests.

Important Considerations:

  • Trustworthiness of the GOM:

    • Ensure the GOM is reputable. Look for reviews or feedback from previous group orders.

  • Clear Communication:

    • Maintain open lines of communication with the GOM for updates and inquiries.

  • Patience:

    • Group orders can take time due to order processing, international shipping, and distribution. Be prepared for potential delays.

  • Additional Costs:

    • Be aware of any extra fees, such as domestic shipping from the GOM to you or customs charges.

Terms and Conditions:

  1. Payment Obligations:

    • Participants must adhere to payment deadlines. Failure to pay on time may result in cancellation of your order without refund.

  2. No Cancellations or Refunds:

    • Once the group order is placed, cancellations or refunds are not permitted, except in cases where items are out of stock or the order is canceled by the supplier.

  3. Liability:

    • While GOMs strive to ensure the safe delivery of items, they are not responsible for damages or losses caused by shipping carriers.

  4. Privacy:

    • Personal information collected for the purpose of the group order will be kept confidential and used solely for order processing and communication.

  5. Compliance with Laws:

    • Participants must comply with all applicable laws and regulations regarding the importation of goods.

Contact Us for Large Group Orders:

Planning a large group order or need special assistance? Contact us at support@seoulsessions.com.au for personalized support.