Privacy Policy

At Seoul Sessions, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website or make purchases. By using our site, you agree to the terms outlined below.

1. Information We Collect

We collect the following types of information

A. Personal Information:

  • Name
  • Email address
  • Shipping and billing address
  • Payment details (processed securely) 

B. Non-Personal Information:

  • Browser type and device
  • IP address
  • Cookies and usage data (for analytics and site optimization)

C. Voluntary Information:

  • Information provided through surveys, product reviews, or email sign-ups. This is never shared with third parties. 

2. How We Use Your Information

We use the information collected for the following purposes:

  • Order Fulfillment: To process and ship your orders.
  • Customer Service: To provide support and respond to inquiries.
  • Marketing: To send promotional emails or updates (with your consent).
  • Analytics: To improve website functionality and understand customer preferences.
  • Security: To detect and prevent fraud or unauthorized access.

3. Third-Party Services

We may share your information with trusted third parties ONLY to ensure the smooth operation of our services, including:

  • Payment Processors: Securely process your payments (e.g., PayPal, Shopify Payments).
  • Shipping Providers: To deliver your purchases to your address.
  • Analytics Services: Platforms such as Google Analytics to track website performance.

These third parties are only given the information necessary to perform their services and are prohibited from using your data for any other purposes. Third parties are only given this information if absolutely necessary and only for the above points. 

4. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience. Cookies help us:

  • Remember your preferences (e.g., cart items).
  • Provide a smoother, more personalized experience.
  • Track site usage for improvements.

You can manage or disable cookies in your browser settings. Please note that disabling cookies may affect your experience on our site.

5. Data Security

We take your privacy seriously and implement the following security measures:

  • Encrypted data transmission (SSL).
  • Secure storage of payment information (handled by third-party processors).
  • Regular security audits and updates.

However, no method of data transmission or storage is 100% secure. We cannot guarantee absolute security but strive to exceed industry standards.

6. Your Rights

You have the right to:

  • Access Your Data: Request a copy of the personal information we hold.
  • Correct Your Data: Request corrections to inaccurate information.
  • Request Data Deletion: Request the deletion of your data, subject to legal obligations.
  • Withdraw Consent: Opt out of receiving marketing communications at any time.

To exercise any of these rights, contact us at:
Email: support@seoulsessions.com.au

7. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations.

8. International Data Transfers

If you are accessing our site from outside Australia, please note that your information may be transferred to, processed, and stored in Australia or other regions where our third-party providers operate. By using our services, you consent to such transfers.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and significant updates may be communicated via email or website notice.

10. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us at:
Email: support@seoulsessions.com.au