Privacy Policy

 

Effective Date: 1st Jan 2025

This Privacy Policy outlines how Seoul Sessions collects, uses, and protects your information when you visit our website or make purchases. By using this site, you agree to the terms outlined below.

We only collect what is necessary and legally compliant. I believe in respecting your privacy and never collecting more than is needed to fulfill your order.

1. Information We Collect

We collect the following types of information:

A. Personal Information:

  • Name
  • Email address
  • Shipping and billing address
  • Payment details (processed securely – full card numbers are never visible to us)

B. Non-Personal Information:

  • Browser type and device
  • IP address
  • Cookies and usage data (for analytics and performance optimization)

C. Voluntarily Provided Information:

  • Data provided via surveys, product reviews, or email sign-ups
    (This is never shared with third parties.)

2. How We Use Your Information

We use your information for the following purposes:

  • Order Fulfillment: To process, confirm, and ship your orders
  • Customer Support: To respond to inquiries and resolve issues
  • Marketing (with consent): To send updates, promotions, or product announcements
  • Analytics: To improve website performance and user experience
  • Security: To detect and prevent fraud or unauthorized activity

3. Sharing with Third Parties

Your data may be shared only with trusted third parties essential to running this business:

  • Payment Processors: For secure payment handling (e.g., PayPal, Shopify Payments)
  • Shipping Providers: To deliver your order
  • Analytics Services: (e.g., Google Analytics) for performance tracking

These providers only receive the minimum data required to perform their services and are prohibited from using your information for anything else.

4. Cookies and Tracking Technologies

This website uses cookies to:

  • Remember your preferences (e.g., saved cart items)
  • Provide a smoother, more personalized experience
  • Analyze site traffic and performance

You can disable cookies via your browser settings, but doing so may affect certain site features.

5. Data Security

We take security seriously and use the following measures:

  • SSL encryption during data transmission
  • Secure third-party payment processing
  • Regular updates and monitoring for vulnerabilities

While we follow best practices, no online system is 100% secure. We work hard to protect your data but cannot guarantee absolute security.

6. Your Rights

You have the right to:

  • Access your personal data
  • Correct any inaccurate information
  • Request deletion of your data (where legally permitted)
  • Withdraw consent from marketing communications at any time

To request any of these, please email: hello@seoulsessionsco.com

7. Data Retention

We retain your information only as long as needed to:

  • Fulfill your orders
  • Comply with legal obligations
  • Resolve disputes
  • Enforce our policies

8. International Users

If you're accessing this site from outside Australia, your information may be transferred to and processed in Australia or other countries where our third-party providers operate. By using our services, you consent to this.

9. Changes to This Policy

We may occasionally update this policy to reflect changes in laws or our practices. Updates will be posted here, and significant changes may also be shared via email or website notice.

10. Contact Us

Have questions or concerns?
Reach out at: help@seoulsessionsco.com